The GERCEP system can be accessed through a 24/7 hotline at 021-2350-7032, the emergency HelpCenter page at grb.to/gercep, or via LiveChat with trained agents inside the Grab app. This marks a major step by the company in improving the safety and welfare of its frontline workers.

Anthony also extended his condolences to the family of Affan Kurniawan, another Grab driver who passed away in Jakarta during recent demonstrations. He offered prayers for the recovery of three other injured drivers: Moh Umar Amarudin, Aji Pratama, and Budi Haryadi, who are currently receiving treatment in Jakarta and Makassar.

Grab’s direct involvement in the aftermath of this tragedy has sparked public discussion. While many praised the company’s leadership for showing genuine compassion, others called for long-term improvements in labor protections for gig economy workers. Regardless, this visit underscored the growing importance of corporate accountability in times of crisis.(Uki Ruknuddin)

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